We are committed to protecting client confidentiality, and to complying with all the data protection laws and regulations designed to safeguard your personal information.
The specific data that we process and the way that we do this can vary, mainly depending on the services that we provide to you or arrange with you. The information below is made available solely to give you an overview of the way we process your personal data, and the rights that you have when you use Onyx Website. When you request or arrange a service, we will inform you, in detail and in advance, of the data processing that will be involved in providing the service.
When you visit the Onyx Website, our web server automatically records details about your visit (for example, your IP address, the web site from which you visit us, the type of browser software used, the Onyx Website pages that you actually visit including the date and the duration of your visit).
In addition, we collect personal data which you provide through the Onyx Website, for example when you enter personal details (e.g. name, address, e-mail address, phone/fax number, etc.) on a registration page or if you sign up for an email newsletter.
Onyx will use your personal data:
for the purposes of technical administration and research & development of the Onyx Website,
for customer and user administration and marketing,
to inform you about our services and products, and
for such purposes as otherwise specified.
Onyx uses tracking technology such as cookies or tags to gather information as outlined above to understand how visitors use the Onyx Website. Tracking technology helps us manage and improve the usability of the Onyx Website, for example by detecting whether there has been any contact between your computer and us in the past and to identify the most popular sections of the Onyx Website.
Refusing, disabling or deactivating of tracking technologies may result in a reduced availability of the services provided by the Onyx Website or parts of the Onyx Website may no longer function correctly.
You can enter your name and email address in the newsletter registration form on the website. By doing so, you confirm that you wish to receive our latest publications and news. This information is provided free of charge by email.
Onyx & Cie SA will only contact people who have specifically indicated that they wish to be contacted by completing the registration form. Registration is free and does not imply any commitment on your part.
You can stop receiving our newsletters at any time by contacting us at email@example.com. We will unsubscribe you within 72 hours of your request.
Onyx may disclose your information to its affiliates and its and their agents inside or outside your country of residence to perform services for Onyx and for the purposes stated above. Our affiliates and agents who have access to personal data obtained through the Onyx Website are obliged to respect privacy.
Unless we are legally obliged to do so (for example, by a government body, regulatory authority or other authority), we will never communicate any element of your personal data to any third party.
More particularly, we will never sell, exchange or disclose your personal data in any form whatsoever.
When transferring personal data internationally we make sure that we comply with applicable laws and regulations, for example, by entering into agreements which will ensure that the recipients of your information maintain an adequate level of data protection.
All electronic messages sent to and from Onyx are automatically retained in a distinct journaling system which preserves the evidential weight of the e-mails. They are protected by reasonable technical and organisational measures and may only be accessed in justified cases in line with applicable laws and regulations (e.g. court order, suspicion of criminal conduct, violation of regulatory obligations) to specific persons in defined functions (e.g. Legal, Compliance). All emails are disposed of after the applicable retention period has expired.
The Internet is generally not regarded as a secure environment, and information sent via the Internet (such as to or from the Onyx Website or via electronic message) may be accessed by unauthorized third parties, potentially leading to disclosures, changes in content or technical failures. Even if both sender and receiver are located in the same country, information sent via the Internet may be transmitted across international borders and be forwarded to a country with a lower data protection level than exists in your country of residence.
Please note that we accept no responsibility or liability for the security of your information whilst in transit over the Internet to Onyx. In order to protect your privacy we would like to remind you that you may choose another means of communication with Onyx, where you deem it appropriate.
In accordance with the Swiss federal data protection law, you have the right to:
check whether we hold your personal data,
ask us to provide you with a copy of your personal data, or
require us to correct any of your personal data that is inaccurate.
We will only retain personal data for as long as necessary to fulfil the purpose for which it was collected or to comply with legal, regulatory or internal policy requirements.
The Onyx Website does not seek to collect personal data from individuals under the age of 18. Individuals under the age of 18 should receive permission from their parent or legal guardian before providing any personal data to Onyx on the Onyx Website.
The person responsible for the processing of your personal data is Manuela ROBUTTI-CROCE (telephone +41 (0)22 906 85 03; firstname.lastname@example.org). Please do not hesitate to contact her with any questions you may have.
If you are not satisfied with Onyx’s response, you have the right to make a complaint to the data protection authority in the jurisdiction where you live or work, or in the place where you think an issue in relation to your data has arisen.